FAQ
Please browse through our frequently asked questions to find answers to any of your questions relating to our website.
Users
Every CAS hosting plan has a number of user accounts included, which double-up as email mailboxes (read under POP Email). This means that up to this number of users can at any one time be working on different areas of your online business.
Email Addresses
Every CAS plan includes a number of email accounts. Each email mailbox has a 100Mb disk space limit and a 100Mb attachment limit applies to each message. You can also setup an unlimited number of aliases for each mailbox.
Email Notifications
You will receive email notifications whenever a customer inquiries on your website,or buys something from your online shop. You can manage and customize these notifications to suit your needs using CAS Workflow options.
SMS Notifications
Every CAS plan includes a number of SMS notifications. Of course, you can increase this number by purchasing additional SMS packs.
Disk Space
Every CAS plan has generous disk space limit to host your images and files, from 200MB to 2GB. You can use FTP or the online File Manager to easily upload your files.
Using your own URL
You can use your own URL - you don't need to use the yourname.ctrlaltshift.co.za address that is assigned to you when you first sign-up (although you can if you want). You have two choices - you can either let CAS host your DNS (you need to re-delegate your domain to us), or you can create an A-Record in your current DNS hosting service. Most businesses opt to use the DNS of CAS, it's free. We've got an article that will help you out here - never fear.
Bandwidth
All CAS plans comes with a massive 100GB of monthly bandwidth traffic.
Support
You can get support through a variety of avenues - we've got a comprehensive training manual, online help and training videos. As a CAS Customer, you'll also get access to our fast and friendly Email support.
